Archive | November 6, 2017

Avinash Konkani: Improving Manufacturers’ Response Time in Correcting Problems

November 6, 2017

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As healthcare technology management (HTM) professionals, we understand how challenging it is to manage medical device recalls, perform field safety correction, and advise affected customers. All three of these notifications (i.e., recalls, field safety correction, customer advisory) from manufacturers are categorized as “urgent.” We follow up with internal customers about these notifications, undergo the required […]

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