November 14, 2017

2 Comments

Robert Sayle: Going with the (Analytics) Flow

Hey biomed! It’s me again, Bob in IT. What are you doing up here in labor and delivery? I’m here troubleshooting a problem the nurses are having with their wireless phones. I’m glad I ran into you—got a moment? We’ve been talking a lot about on-boarding your equipment: authentication, profiling, and then securing the link. […]

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November 13, 2017

1 Comment

Ken Hoyme: Success in Medical Device Cybersecurity Demands Collaboration

This has been a high-profile year for health information technology (IT) cybersecurity incidents, with a particular focus on medical devices being exposed to risk. While the WannaCry ransomware had a limited impact in the United States, it greatly affected hospitals in the United Kingdom. And although the system wiper, NotPetya, did not have a widespread […]

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November 6, 2017

2 Comments

Avinash Konkani: Improving Manufacturers’ Response Time in Correcting Problems

As healthcare technology management (HTM) professionals, we understand how challenging it is to manage medical device recalls, perform field safety correction, and advise affected customers. All three of these notifications (i.e., recalls, field safety correction, customer advisory) from manufacturers are categorized as “urgent.” We follow up with internal customers about these notifications, undergo the required […]

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October 31, 2017

2 Comments

Kenneth Maddock: Building a Foundation for Respect

A conversation has been ongoing regarding the need for us to elevate the field of healthcare technology management (HTM) in order to get the respect we deserve. My contribution has typically been that we need to build a relationship, show respect to others on the healthcare team, and participate in solving healthcare problems—and the respect […]

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October 30, 2017

1 Comment

Robert Sayle: What Are We Doing to Fill in the KRACKs?

Hi biomed, thanks for stopping by! It’s Bob in IT again. I want to update you on what we’re doing about Key Reinstallation AttACK (KRACK) in IT and share guidance on what you need to do. We first learned about KRACK a couple of weeks ago. There are multiple vectors of attack against the clients […]

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October 24, 2017

1 Comment

Jennifer Jackson: The Gravitational Pull Toward Connectivity

I had lunch with a connectivity colleague the other day. We hadn’t talked in a couple of years, and when he discovered that I now worked nearby, we took the opportunity to meet at a local restaurant. We exchanged stories about family, then the conversation transitioned to work. He has been working for a large […]

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October 16, 2017

5 Comments

Kenneth Maddock: The Biggest Opportunity for HTM Professionals Today

“What is the biggest opportunity for healthcare technology management professionals today?” If you aren’t wondering, you should be. I believe that we are at a critical juncture in our field’s development, and understanding where we are going and what opportunities exist should be important to everyone in the field, whether you ask me, someone else, […]

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October 10, 2017

1 Comment

Rob Jensen: Taking a Side in the Debate over Medical Device Service

This year, we’ve seen an even hotter-than-usual debate about the servicing of medical devices and healthcare technology, thanks in part to calls for new standards, a congressional mandate for an FDA report on the subject, and renewed interest in making data-based decisions. The discussion can get particularly heated when we talk about third-party service providers […]

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October 9, 2017

1 Comment

Rebecca Arthur: The Importance of Downtime Strategies for HTM-Supported Clinical Information Systems

I meet with my team every Monday to review issues that occurred over the weekend, repeat service calls for various systems, and any upcoming downtime that we need to notify users about. Our downtime strategy has developed over the last few years from a “let’s at least do it once a year” to a monthly, […]

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October 6, 2017

1 Comment

William Hyman: The Missing Link in Device Interoperability

Last month, the FDA issued its guidance document Design Considerations and Premarket Submission Recommendations for Interoperable Medical Devices and a commentary by Bakul Patel. The essence of the form of interoperability addressed is the transfer of data from one medical device to another or perhaps from one or more medical devices to a separate processing […]

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