January 18, 2018

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Eben Kermit: ‘Process Improvement’ from the Other Side of the Bed

I am an engineer. By definition, I use the engineer’s “tool box” of observation, data, didactic reasoning, hypothesis, and testing to solve problems. One subset of these is “process improvement.” There are many popular and traditional methods including Six Sigma, Pareto charts, and Fish Bones. In addition, there are other metrics such as Net Promoter […]

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January 4, 2018

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Arif Subhan: Educating Future Generations of Healthcare Technology Management Professionals

Over the years, many of us have participated in mentoring, training, and certification activities related to the work of healthcare technology management (HTM) professionals (both clinical engineers and biomedical equipment technicians [BMETs]). Personally and professionally, we have benefited immensely from these efforts and found them to be highly rewarding. Many certification programs are available to […]

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January 2, 2018

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William Hyman: FDA Database for Medical Device Recalls Falls Short

The FDA’s database for medical device recalls has a search function that includes a pull-down menu for the root cause of the recall. These root causes correspond to the single “FDA Determined Cause” on each recall notice. There are six different entries on the menu that use the word software. These are (in the order […]

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December 14, 2017

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Mark Heston: Want to Help Patients? Start Thinking Like One

A couple of years ago, I participated in an informal study. The study centered on improving patient satisfaction scores.  During a three-day stay, the patient interfaced with an average of 64 hospital staff members. Blue scrubs. Grey scrubs. Green scrubs. No scrubs. White coats. Blue coats. Long coats. Short coats. Name tags. No name tags. […]

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December 12, 2017

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Donald Armstrong: For Career Growth, Give Management a Shot

Do I want to take on a management role, or am I happiest in a staff position? Many biomeds will face this question in their careers, especially if they’ve been working in the field for more than five years. To give this question some context, consider these facts: There are 5,564 hospitals in the United […]

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November 14, 2017

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Robert Sayle: Going with the (Analytics) Flow

Hey biomed! It’s me again, Bob in IT. What are you doing up here in labor and delivery? I’m here troubleshooting a problem the nurses are having with their wireless phones. I’m glad I ran into you—got a moment? We’ve been talking a lot about on-boarding your equipment: authentication, profiling, and then securing the link. […]

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November 13, 2017

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Ken Hoyme: Success in Medical Device Cybersecurity Demands Collaboration

This has been a high-profile year for health information technology (IT) cybersecurity incidents, with a particular focus on medical devices being exposed to risk. While the WannaCry ransomware had a limited impact in the United States, it greatly affected hospitals in the United Kingdom. And although the system wiper, NotPetya, did not have a widespread […]

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November 6, 2017

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Avinash Konkani: Improving Manufacturers’ Response Time in Correcting Problems

As healthcare technology management (HTM) professionals, we understand how challenging it is to manage medical device recalls, perform field safety correction, and advise affected customers. All three of these notifications (i.e., recalls, field safety correction, customer advisory) from manufacturers are categorized as “urgent.” We follow up with internal customers about these notifications, undergo the required […]

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October 31, 2017

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Kenneth Maddock: Building a Foundation for Respect

A conversation has been ongoing regarding the need for us to elevate the field of healthcare technology management (HTM) in order to get the respect we deserve. My contribution has typically been that we need to build a relationship, show respect to others on the healthcare team, and participate in solving healthcare problems—and the respect […]

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October 30, 2017

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Robert Sayle: What Are We Doing to Fill in the KRACKs?

Hi biomed, thanks for stopping by! It’s Bob in IT again. I want to update you on what we’re doing about Key Reinstallation AttACK (KRACK) in IT and share guidance on what you need to do. We first learned about KRACK a couple of weeks ago. There are multiple vectors of attack against the clients […]

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